From the moment you apply you will be advised by our award
winning Student Services team. Our Help Hub Team has been
accredited by Matrix, which is the quality standard for
information, advice and guidance so you will get help right
You'll also have regular meetings with your personal tutor to
chat about your progress. They'll be able to give you advice when
you're thinking about work or university-level study.
Careers and Mentors
We offer impartial careers advice and have a dedicated team of
Higher Education students may contact a dedicated HE Mentor to
discuss any support requirements.
IT and e-resources
Students may access quiet study areas and receive an induction
to get the best from an array of e-resources that are
Additional Learning Support (ALS)
If you have a support need, either for a physical disability or
learning difficulty our dedicated ALS team is here to help.
The Help Hub team will be able to advise you on whether or not
you may be eligible for support with course costs such as books,
equipment or uniform. They can also advise you about financial
support, help with childcare costs or travel costs.
The Help Hub team can help with any questions you might have
about HE loans or the Advanced Learner Loan - these loans will help
you to cover tuition fees, they are not subject to credit checks
and you will only start to re-pay the loan when you earn £25,000 or
HE students may also apply for a bursary of up to £1,000 to help
with any course related costs - just ask the Help Hub for full
details - eligibility criteria applies.